What is Hosted PBX?

Hosted PBX delivers exactly the same functionality as traditional telephone systems, allowing communication between the office telephone network and the public telephone exchanges. A Hosted PBX lets employees work from home, from a hotel room, a library, café, or simply on their smartphone, all whilst still being connected to the same office telephone system.

All the functionality of a PBX system is there – calls can be transferred, music can be played whilst callers are put on hold, conference calls can be organized, and automated attendants can be set up with the ability to direct callers to different departments.

Put simply, Hosted PBX is the ideal solution for businesses which operate in multiple locations, but still want the ability to work under a single umbrella, thus reducing resource requirements and improving productivity.

Speak to Norwest today to discover how we can provide the ideal solution for your business. Give us a call on 0151 355 6089, or get a quote today.

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