Hosted PBX - How Does it Work?

Hosted PBX is a cloud solution. If you’re familiar with cloud technology, then you will probably already understand the convenience and power that Hosted PBX will provide.

A Hosted PBX system is not a physical system that has to be installed on a user’s site. Instead, the phone system is made available over a network – i.e. the cloud. What this essentially means is that the PBX is now accessed via the internet, so that no matter where an employee is in the world, provided there is an internet connection, he/she can dial into and be reached via the office network.

No hardware needs to be installed on the customer’s premises, and yet the customer still retains the ability to utilise all of the characteristic features of a traditional telephone system – call queues, call transfers, automated answering attendants, etc.

Speak to Norwest today to discover how we can provide the ideal solution for your business. Give us a call on 0151 355 6089, or get a quote today.

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