|
|
 |
Officeserv Call
 |

All businesses face the challenge of finding the right technology to help improve their efficiency and
increase productivity. OfficeServ Call achieves this by making the rich
functionality of the Samsung OfficeServ platform accessible to all users within
an organisation.
OfficeServ Call provides
users simple access to the functionality of their Samsung handset directly from
their PC. Integration with Microsoft Outlook enables calls to be dialled direct
from the contacts folder and details of incoming callers to be automatically
presented. This allows individuals or multiple users to take great control of
their call activity at the click of a mouse.
With intuitive point and click operation each user is able to control their extension settings. A range
of incoming and outgoing call information is displayed and logged on screen and
enables details to be entered against specific calls via a notes facility.
Ideal within customer service, professional services, sales, informal and formal call centres
OfficeServ call makes managing and handling your extension as simple as possible
by
·
Simplifying frequent used features with an intuitive and user-friendly interface
·
Sharing phonebooks across your
network, improving productivity and management
·
Recording your own call activity,
allowing you to review and trace the history of those important calls
·
Re-routing your calls at pre-set
time. Ideal for the user who wants to stay in contact when they are in or out
of the office
·
Make calls directly from Outlook
contact folders, giving fast and easy telephone access to clients and colleague
·
Screen popping. Automatically
presenting incoming callers details as each call is delivered
·
Highlighting the status of other
users within the Busy Lamp Field, and
·
Handling calls efficiently with drag and drop’ control
|
|
|
 |
|