Backhouse Solicitors

“We have had our telephone system, installed by Norwest Digital, for a number of years now. We have had very few problems with the system, and the few we have had, have been dealt with quickly and efficiently by Norwest.

Everyone at Norwest Digital are very friendly and extremely helpful on adhoc queries we may have.

If we need an engineer on site to install extra equipment they attend very promptly and are extremely efficient in the work they do.

I would highly recommend Norwest Digital to anyone thinking of installing a new telephone system.”

Linda Hindmoor
Practice Manager

Cavendish Ikin

“Norwest Digital installed and have been maintaining the telephone systems of Cavendish Group of companies for some considerable time. The telephone systems that we have, have been tailor made to our requirements and are highly adaptable. The message service can be changed at a moment’s notice and more than fulfils our requirements. We have found the level of service to be of a consistently high standard. If we need to contact Norwest Digital for any reason we are dealt with in a courteous and professional manner.”

Joanne Dunlop
Cavendish Ikin

Cook and Talbot Solicitors

‘We are a long established firm of solicitors who have had a successful business relationship with Norwest Digital for the last 10 years. During this time, we have expanded our business and as a result Norwest installed a new Samsung phone system which has been excellent. They have continued to update and maintain our system in a friendly and efficient manner. We are delighted to add our support to Sam and his team.’

Barry Pursall
Cook and Talbot

LDRA Limited

LDRA Limited is very happy with the services Norwest Digital Telecommunicaions have been providing us over the past 8 years.

They have successfully made simple the complex world of business telecommunications and the ROI on our Telephone system has been excellent with any issues being resolved quickly by phone or by a responsive on-site visit when needed.

We have enjoyed an excellent relationship with Sam Jarrett and all of his friendly team and this duly helped to make the decision for a system upgrade very easy when we changed seamlessly to a new VOIP capable system in 2008.

I would highly recommend that anyone consider Norwest Digital Telecommunications as a very reliable solutions provider for any new business telecommunication system.

Graham Williams
Infrastructure Manager

Lycee Francais Charles de Gaulle

“After receiving a personal recommendation from another French speaking company who had used Norwest Digitals services, we invited Norwest to advise us on our telecommunications, at our site in SW London. The result was a system that has enhanced the day to day operations of the school. We were delighted with the professional and friendly manner that was provided from all departments during the installation. We have since installed systems through Norwest Digital at 3 of our smaller schools. The level of service provided has always been of a high standard, finding their customer services/post installation care excellent.

Frederic Lavocat
Operations Manager – Lycee Francais Charles de Gaulle, London

The Richmond Fellowship Organisation

Richmond Fellowship is one of the biggest providers of mental health care in the UK. Every year, they work with thousands of people who are living with the devastating effects of serious mental health problems, often exacerbated by issues such as sexual abuse, or drugs and alcohol. Richmond Fellowship helps people to gain a new sense of purpose and fulfilment, making a massive contribution to the lives of service users. In addition, they provide Employment and Training for people who might otherwise be excluded from the workplace because of mental ill health. Through training, work experience and work placements, they provide the support needed to get people back to work. With Head Office in London and Regional Offices in Bristol and Huddersfield supporting a total of 80 sites with 750 employees, the organisation needed a company that they could trust to install and maintain telephone systems which were reliable and easy to use at all its offices.

David Kirkpatrick, the IT Manager takes up the story.

“Norwest Digital first approached me with the idea to carry out “health checks” on our systems with no obligation at 4 of our sites.

On presentation of the report it was clear that over the years as services had grown we had not taken full advantage of advanced technology. Norwest was then commissioned to install systems at 2 sites as a trial to assess the products and the quality of their installation. It quickly became apparent that staffs at these sites were happy with the new systems and the telephone call charges had reduced”

Six months later Norwest Digital was instructed to carry out health checks at all the other sites were they have subsequently installed Samsung systems. At the heart of the organisation in the Head Office is the Samsung OfficeServ 500 system with Voice Mail and Auto-Attendant driving internal and external communications with Samsung iDCS 100 systems installed at Bristol & Huddersfield.

The Rosebery Group

Rosebery is one of the foremost Electrical Installation Company that harnesses technology and has been based in Wirral over 20 years. Colin Woodward (MD) said,

“Our new system was demonstrated to us at Samsung’s offices in Manchester. The system will allow me to work from home with my IP keyphone with all the functions of the office phone as if I was in my office. I can access my voice mail and have access to my PA by pressing a button, in-fact I can see if my staff are on the phone”.

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