About Avaya Telephone Systems

Avaya IP Office is a Complete Business Communications for small and medium size businesses packed with powerful resources enabling employees to work smarter.

The IP Office has been designed specifically for SME’s with the necessary tools needed from basic telephony to more advanced sophisticated applications. Avaya IP Office is a highly modular unified communications platform designed to meet the requirements of home offices, single site businesses, and networked multi-site businesses.

An IP Office phone system can help any business to create the most productive mobile and remote workforce easily and cost-effectively. The IP Office is the leader in unified communications for small and midsize businesses with more than 300,000 systems installed worldwide. Avaya IP Office was awarded Unified Communications Product of the Year in 2012 from Internet Telephony magazine.

There are no boundaries to where the system can be used, for example it can be used whilst travelling on the move, with the availability of devices like smart phones, tablets, home phone to office phone – there is no limit.

The IP Office can grow from four employees to a thousand at a single site and can network up to 32 sites. Users can benefit from built-in video softphones as they collaborate via video.

For latest prices call 0151 355 6089. Applications could be deployed to receptionists, office workers, mobile staff and remote workers. The IP Office uses any combination of digital, analogue, IP or SIP technology and is scalable in a cost effective manner as your business grows without the need to replace technology.

Features and Benefits

Collaborate in real time, without boundaries

Enable employees to stay productive and accessible when away from their desks. Employees can collaborate via video with colleagues and customers from their desks or while mobile (via smart phones, tablets, PCs). They can keep business and operations moving using IM, presence, full call control, conferencing, and more on their devices of choice.

Improve responsiveness to customers

Enable customers to quickly reach the right associates—whether employees are in or out of the office. Integration with desktop applications (such as Microsoft Outlook, Microsoft Lync, and Salesforce.com), multi-layered automated attendants, and mobility applications help speed interactions and provide personalized service to customers. Easily and securely include customers and vendors (anyone outside your firewall) in full-featured video calls.

Keep up with growth

IP Office is the most cost-effective solution for growing businesses. Simply upgrade your software or add new hardware for capacity—keeping your initial investment intact.

Get great value for your investment

IP Office has a built-in, secure 128-party conference bridge. We add call recording, automated attendants, voice mail, voice-mail-to-email integration, and video collaboration options. Move up to advanced unified communications capabilities–for presence status, IM [instant messaging], mobile call control, conferencing, and easy-to-use desktop, mobile, and room-based video conferencing. Integrate with desktop applications and employee devices (such as smart phones and tablets).

Lower your Telecom Expenditure

IP Office lets you save with the most energy-efficient desk phones, a built-in 128-party conference bridge (if you’re paying a monthly fee for conferencing, spend no more) and call recording.

Rely on resiliency

Take advantage of intelligent failover between sites. Or, for single location deployments, easily add a redundant server. Without the need for internal fans or hard drives, IP Office delivers a mean time between failures of 68 years.

Simplify system management

Manage multiple sites from a single interface. Use drag-and-drop system management tools. Give users the communications features they need with applications designed for mobile, office, and teleworker employees.

Speak to Norwest today to discover how we can provide the ideal solution for you. Give us a call on 0151 355 6089, or get a quote today.

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